The Parlour Italian Kitchen & Bar
Century Hospitality Group started out with Century Grill back in 1999. They now own and operate nine restaurants in Edmonton. These restaurants appeal to a wide audience, which means there's always something for everyone.
Develop a brand, website, social media, and launch strategy to introduce The Parlour to Edmonton.
The Parlour would focus on pizza, pasta, and other traditional Italian fare, but its atmosphere would be similar to that of other CHG locations.
This wasn't Mama's kitchen: this was going to be a cool and cosmopolitan pizza joint like nothing else in the city. It was familiar yet unexpected, modern yet traditional, with a foot in the past and a fork in the future.
Before we could move forward with the brand, we had to know who would be eating there. The Parlour would be a natural dining transition for people who were already CHG customers, but its friendly atmosphere would appeal to new customers, too.
No brand exists without an idea behind it, an idea that drives everything the brand does. In the industry, we call that the brand promise. If we wanted to know what The Parlour was going to be, we had to find out what it stood for.
The Parlour had just brought in one of the world's top pizzaiolos (that's a professional pizza chef) all the way from Naples, Italy, so they were going to have some of the best and most authentic pizza in the city. And any restaurant worth its sauce values the calibre of the food above everything else. But how were we going to communicate that as a brand promise?
In Italy, the shops are closed every afternoon while the shopkeepers go home for lunch. They relax, share a meal with family, and take the time to connect with each other, even if it means losing business.
We take taste seriously, which is why everything we serve is created in our kitchen. The pasta is handcrafted, and our Italian pizzaiolos make the pizzas from start to finish. From starters to salads to signature dishes, the menu is bursting with all your favourites.
Family is whatever you make it. No matter who you consider your family, coming together at The Parlour is always quality time.
Who needs bottle service? The Parlour's wine is on tap and served at the perfect temperature. That means a wide selection of chilled whites and just-right reds by the glass or the carafe.
Classic Italian cuisine in a contemporary atmosphere. It's the essence of The Parlour life, so relax, be yourself, let loose, and go for the gusto!
Worth a Thousand Words
When CHG asked us to brand The Parlour, they already had a name and logo: a classic mark with a distinctly European quality.
Thinking Inside the Box
There's no food symbol quite as iconic or as well-loved as a pizza box. Whether it's hot takeaway or chilled leftovers, the box always suggests something great is waiting inside.
And in this case, it's Edmonton's finest pizza made by one of the world's greatest pizzaiolos, a fact so important it deserved to be on the box.
Take It to Go
Parlourtogo.com is a clean, well-organized mobile menu that fits right in the customer's pocket.
Buzz grew steadily, and the Parlour's doors opened in late 2013 to generally positive reviews. Customers found an authentic yet contemporary Italian restaurant where they could bring their families and friends. And Century Hospitality Group received a brand that paired the quality of their food with old Italian culture.